Shipping policy

For customers outside Australia

Kindly allow up to 3 weeks for delivery of your order.  Given the nature of pure silk, it may be that we need to make your order for colour consistency in outfits.  If we need to make your order, we will be in touch via email to ensure a suitable delivery time.  

We ship overseas daily via DHL Express.  DHL Express shipping times are within 4 - 5 business days worldwide and the DHL shipping fee is automatically included at the checkout.  DHL is a door to door signature on delivery service.  

If you have any queries at all, please email us shop@livingsilk.com and it will be our pleasure to assist you.  

For customers within Australia

If your garment is in stock, Living Silk will dispatch your order within 2 business days of receipt of your order.   If we need to make your order, we will be in touch via email to ensure a suitable delivery time.  

Once your order is dispatched, we’ll email you the Australia Post tracking number so you can follow the progress of your delivery.  

The postage is automatically included at the checkout. 

If you have any queries at all, please call us on 07 3367 3777 and it will be our pleasure to assist you.